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Privacy Policy

Effective October 13, 2026

This policy explains what information Ameratex Plumbing LLC ("Ameratex," "we," "us") collects when you visit our website, call us, text us or request service, and how we use it.

Information we collect

When you fill out our service request form, call or text us, we collect the information you give us. That can include:

• Your name
• Phone number
• Email address
• Service address
• Details about the plumbing problem or work you need
• Whether you agreed to receive text messages from us

Like most websites, our site and its hosting provider may also collect basic technical information automatically, such as your browser type, device, pages visited and the date and time of your visit.

How we use your information

• Respond to your request and contact you about it
• Schedule, perform and follow up on plumbing work
• Send estimates, invoices and service updates
• Send text messages you agreed to receive
• Keep records and run our business
• Meet legal, licensing and safety requirements

Text messages (SMS)

If you check the text message consent box on our form, or text us first, we may send you texts about your service request, such as confirmations, scheduling, follow-ups and replies to your questions. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts and HELP for help. Agreeing to texts is never required to get service.

We do not sell, rent or share your mobile phone number or text message consent with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

See our Terms for the full text message terms.

How we share information

We do not sell your personal information. We only share it:

• With service providers that help us run the business, such as website hosting, scheduling and invoicing, payment processing, and phone and text messaging services. They may use your information only to provide those services to us.
• When required by law, a court order or a government or licensing authority
• To protect the rights, property or safety of our customers, our business or others

Sharing with service providers never includes your mobile number or text consent for their own marketing.

How long we keep it

We keep your information as long as we need it to serve you, keep business and tax records, and meet legal requirements.

How we protect it

We use reasonable safeguards to protect your information. No website or system is completely secure, so we can't guarantee absolute security.

Your choices

• Reply STOP to any text from us to opt out of texts.
• Call or email us to ask what information we have about you, or to ask us to correct or delete it, unless we must keep it by law.

Children

Our website and services are meant for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

Contact us

Ameratex Plumbing LLC
Grand Prairie, Texas
Phone: (682) 568-8280
Email: team@ameratexplumbingllc.com